Refund policy

Last updated: October 5, 2026

Made to order merchandise

No Low Tee merchandise is made to order through Printful. We do not accept returns or exchanges for a change of mind, a customer-selected wrong size, or a customer-selected wrong color. Check the product details and size chart before ordering.

Damaged, defective, misprinted, or incorrect items

If your order arrives damaged, defective, misprinted, or different from what you ordered, email jasenarias@gmail.com as soon as possible and within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging. We will review the issue with our fulfillment partner and arrange a replacement or refund for a confirmed problem at no additional cost to you.

Contact us before sending anything back

Do not return an item without contacting us first. A physical return may not be necessary. If a return is needed, we will provide instructions and the correct return address.

Order changes and cancellations

Contact us immediately if you need to change or cancel an order. Once production has started, changes or cancellation may no longer be possible.

Refunds

Approved refunds are issued to the original payment method. Your payment provider determines when the credit appears.

This policy does not limit any rights you have under applicable consumer protection law.